There is a particular way the word Indaba arrives in modern conversations. It is invoked, often, as a slogan — pinned to a wall in a corporate office, dropped into a leadership keynote, printed on a tote bag. Indaba in the Boardroom? The slogan version of Indaba is easy to admire and easy to ignore. The actual concept, the one that has shaped Zulu / Southern African life for generations, is harder. It demands more. And it is, I think, more useful.
What Indaba Actually Means
Let me give the canonical definition first, then try to do a little better. Indaba is a Zulu and Xhosa word for a council meeting — historically of elders, today of any group that needs to make a decision worth keeping. The form has been borrowed by international climate negotiators, corporate boards, and community organisations because of one quality: it produces decisions that hold. It does this by refusing the Western meeting model — the loudest voice, the rushed vote, the unread minutes — in favour of structured listening, ritualised speech, and visible consensus. The canonical version is correct but tame. The full version of Indaba is less polite, more demanding, and more interesting. It does not flatter the reader who has just discovered it.
The wise listen before they speak; fools speak before they listen.Akan
The Question This Post Is About
The directors who govern with Indaba produce different companies. The question is worth taking seriously, because Indaba is one of those concepts that loses its shape when handled carelessly — and recovers it as soon as the reader is willing to slow down and listen.
The most concrete way Indaba shows up in working life is in how a manager handles failure. The Western reflex is to find the responsible individual, document the failure, and move on. Indaba insists on a slower, harder question first: what did the team make possible, and what did it fail to prevent? The shift sounds soft. It is not. The most senior person speaks last, not first.
A Second Angle
Outside the workplace, Indaba reads differently — and harder. In a household, it is not a leadership philosophy; it is a daily, sometimes irritating, set of obligations. The phone call you owe. The message you have not answered. The relative whose problem is now your problem because no one else is closer. The most senior person speaks last, not first. Indaba does not let you opt out of these.
Where the Concept Resists
It would be dishonest to pretend Indaba is uncomplicated. The concept can be — and has been — used to suppress dissent in the name of harmony, to extract unpaid labour from women in the name of community, and to soften criticism that should have been sharper. Any serious reading of Indaba has to hold these uses in view. The concept survives the criticism. But it is not innocent.
What to Do With This
There is no certificate at the end of Indaba. There is only the slow accumulation of choices made differently — meetings shaped differently, relationships tended differently, decisions weighed differently. The reward is not visible. The cost is real. Over time the difference becomes a kind of life.
The full philosophy, as a book
How to run meetings where everyone is heard — and the decisions you make actually stick.
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